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General Questions [Toggle All]

  • At Abode Home, we are revolutionizing the furniture rental experience by offering a service that prioritizes flexibility and affordability without compromising on quality. Our approach allows you to choose furniture that fits your style while managing your budget effectively through individual rentals and graduated monthly payments.

    With each monthly payment, you’re not just renting; you’re investing in your future. Every payment reduces the retail price of your selected furniture, enabling you to decide on ownership at any point during your rental period. Should you choose to purchase, we’ll simply subtract your previous payments from the retail price, making the transition to ownership seamless and straightforward.

    For those who prefer to take their time, our rental model lets you continue renting until your total payments equal the retail price, giving you complete control over your choices and financial commitments.

    In summary, Abode Home provides an innovative solution for your furnishing needs, allowing you to create your ideal living space with maximum flexibility and affordability. Experience the freedom to furnish your home your way, with peace of mind knowing that ownership is always within reach.
  • Renting home furnishings offers unprecedented flexibility! Customers receive the items they choose for as long as they need. Monthly payments make it easy to stick to a budget, and Abode Home customers will never pay more than retail price, ensuring they get the best value. Plus, customers have the option to purchase their furnishings at any point during the rental. So, when you fall in love with your Abode Home furnishing, you can keep it!
  • It’s easy! Select your delivery location, choose an item, select a term, and pick your preferred delivery date. Make your initial payment, and we will confirm everything with you before delivering your furniture.

Delivery Questions [Toggle All]

  • Delivery and installation come with a flat fee of $100.00, and pick-up is included in this fee. When you place your order for furnishings, the delivery fee will be part of your initial payment.
  • Abode Home proudly serves the following locations within a 50-mile radius.
  • When your delivery date is confirmed, our Employee Owners will arrive. We will call you when we are on our way to your home. If you prefer contactless delivery, please step outside and inform us how we may enter to deliver your furnishings.
  • We work hard to deliver your furniture as quickly as possible! We can often arrange delivery within two business days, depending on your location and item availability. During checkout, you can choose from our available delivery dates. If you need your furniture urgently, contact our team—we’ll do our best to meet your timeline.
  • We offer a white-glove delivery service, which means our team will bring the furniture into your home and position it exactly where you need it. Whether you reside in a house, condo, or third-floor apartment—no problem! Our experienced delivery team is prepared to navigate stairs, elevators, and tight spaces to ensure a smooth, hassle-free experience setup.
  • Yes! Our white-glove delivery service includes complete furniture assembly and setup. Our team will carry your items inside, assemble any pieces that require it, and position everything exactly where you want it. We’ll ensure your space is move-in ready, so you won’t have to lift a finger.
  • Yes! Once your order is scheduled for delivery, our team will provide you with a confirmation and estimated delivery window. On the day of delivery, you’ll receive updates so you know when to expect our team. If you have any questions about your order status, feel free to contact us, and we’ll be happy to assist you.
  • At Abode Home, we do whatever it takes to deliver your order. We transport your order in trucks that can navigate any residential thoroughfare. If your landlord requires special handling for larger items, please let us know when we confirm your delivery date, and we will take care of the rest!
  • The best way to prepare for your furniture delivery from our Employee Owners is to clear the space where you want the furnishings to go. Removing tripping hazards or other obstacles along the path to that location is also important in preparing for your delivery. Please keep all pets in a kennel or separate room during delivery.
  • Our delivery fee is based on the total order, not on a per-item basis. Whether you’re renting a single piece or furnishing an entire home, you’ll only pay one flat delivery fee, making it easy to budget for your move. This fee covers transportation, professional setup, and the placement of your furniture inside your home.
  • Although tips are always appreciated, our delivery teams are full-time Employee Owners, and tipping is not required.

Furniture Questions [Toggle All]

  • Abode Home offers a selection of both new and premium used furniture. While we cannot guarantee that every piece is brand new, all our furniture undergoes a rigorous cleaning process designed to maintain showroom quality. Any items that do not meet our standards are removed from circulation. If you receive furnishings that do not meet your expectations, our 7-day satisfaction guarantee enables you to exchange them for another piece at no cost within the first week of your purchase rental.
  • Sorry, but we cannot remove your old furniture. There are several charities in your area where you can donate your old furnishings! Our local teams can help connect you with a donation location.
  • Rental furniture is among the most sustainable furnishing options. By choosing our thoroughly cleaned and sanitized pieces, you are helping keep furniture out of landfills and reducing our collective carbon footprint.
  • At Abode Home, we carefully select our furniture and home essentials from reliable manufacturers and suppliers to guarantee quality, durability, and style. Our inventory features a blend of brand-new items and high-quality, pre-leased furniture that has been thoroughly inspected and refreshed to meet our standards. This approach allows us to offer stylish, comfortable, and cost-effective solutions for both temporary and long-term living needs.

Ordering Questions [Toggle All]

  • You can rent as few or as many pieces as you like, provided you meet our minimum monthly rental requirement of $99.
  • Yes! When renting from Abode Home, you can select your furnishings and rental duration from the available term options. Rent with no monthly commitment or for over 12 months! Remember, you’ll never pay more than retail for your furnishings, so if your rental reaches the retail price, you keep the furniture, and payments stop!
  • Our minimum monthly rental amount is $99, and there is no minimum rental length. You can keep your furniture for less than the duration of your rental; however, we ask that you pay the remaining balance based on the actual duration of your rental. Here’s an example:
    • Let’s say you signed up for an 8-month rental and need to cancel at the end of your 6th month. Your final payment would be the difference between the cost of a 6-month rental and what you have already paid.
    • What you would have paid for a 6-month rental: 6 X $124 = $744.
    • What you’ve paid so far for your 8-month rental: 6 X $109 = $654.
    • End of rental invoice = $744 minus $654 = $90.
  • The term of your rental starts on the delivery date. During the checkout process, you will select a delivery date, and our local team will confirm its availability with you.
  • Your initial payment is required when you place the order. From that point on, your monthly payments are due on the same date each month until your rental period concludes.
  • No, we believe in transparent pricing with no hidden fees. Your rental cost covers the furniture, monthly tax, and a one-time delivery fee based on your total order. Any extra charges, such as early termination fees or optional services, will always be clearly stated upfront—no surprises! If you ever have questions about pricing, our team is ready to assist you.
  • If any items are lost, stolen, damaged, or destroyed, the Customer will be responsible for their retail price. To help with this, instead of traditional property damage insurance, Customers can opt for a 10% Customer Protection Plan fee based on their monthly rental rate for the duration of the lease with Abode Home. Abode Home is here to support you by covering the risk of damage or destruction, with a few exceptions: a) if there are intentional acts by the Customer; b) if there’s a failure to take proper care; c) if damage occurs from cigarette burns, pets, or insects; or d) in cases of mysterious disappearance or theft. *(For Nebraska Residents, it’s an 8% fee.) For our Texas Residents: If you’re leasing or purchasing items, we offer an optional loss damage waiver for an additional fee that covers loss or damage to merchandise. It’s totally up to you whether to go for this coverage! We encourage you to check if your homeowners’ insurance can cover rental merchandise and consider your deductible amount before deciding on the waiver.
  • You can rent as few or as many pieces as you like, provided you meet our minimum monthly rental requirement of $99.
  • Since furniture rentals are viewed as an ongoing service instead of a one-time purchase, sales tax is applied to each monthly payment rather than collected upfront. This is similar to how taxes are managed for other subscription-based or leasing services. The specific tax rate is determined by your local and state authority’s regulations.

Cancellations and End of Term [Toggle All]

  • No problem! We understand that situations change. Just contact us, and we can verify the details of your final payment. Your End of Rental payment will equal the amount you would have paid for renting your furnishings for the time you used them, minus the amount you have paid on your rental. Here’s an example: Let’s say you signed up for an 8-month rental and need to cancel at the end of the 6th month. Your final payment would be the difference between the cost of a 6-month rental and what you have already paid.
    • What you would have paid for a 6-month rental: 6 X $124 = $744.
    • What you’ve paid in your 8-month rental: 6 X $109 = $654.
    • End of rental invoice = $744 minus $654 = $90.
  • You have several options available at the end of your rental term.
    • If your payments have reached the retail price of your furnishings, you can keep your furniture without taking any further action! Our team will contact you to confirm if you have reached the retail price.
    • If your payments have not reached the retail price and you wish to keep your furnishings, you can purchase your rental furniture by paying the difference between your total payment amount and the retail price!
    • If your rental is nearing its conclusion and you don’t wish to keep your furnishings, please give us 7 days’ notice so we can arrange to pick them up. After we retrieve the rental furniture, your rental agreement will conclude.
    • You can keep your furniture and choose another rental term if you want to extend your rental.
    • If you reach the end of your rental term and haven’t had the chance to inform us of your decision, don’t worry; your rental will continue month-to-month at the original term rate. Your payments will accumulate across rentals, so if your total costs for these furnishings reach the retail price, your payments will stop, and you can keep the furniture furnishings.
  • Yes, there are several options for purchasing furnishings! If you see a piece you want to buy from us, you can do so instead of choosing a rental term. If you’d like to try out the furnishings before buying, you can sign up for a rental term and purchase your furnishings at the end of the rental. If your desired furnishing doesn’t meet your needs, we will pick up your furnishings at the end of your rental at no additional charge. The price to purchase your furniture equals the retail price of your chosen furnishings minus any payments you’ve already made for a rental on that piece. You will never pay more than retail!

Order Changes [Toggle All]

  • Please contact your Abode Home team before moving. If you need to relocate within our service area, we can assist with the move! When you reach out regarding your move, let us know if you require help with your rented furnishings. Our delivery team is available to assist you in moving the items you’ve rented from Abode Home, and a move/transfer fee may apply. If you decide to move without our assistance, you will be responsible for any damage to your rental furniture. If you are moving outside of our regular service area, please provide us with a 7-day notice to retrieve the rental furnishings. You may also opt to purchase your furniture at its retail price, minus your previous payments.
  • Yes! Our highest priority is your satisfaction, so we provide a 7-day satisfaction guarantee. If you are unhappy with your furnishings within the first week of your rental, you may exchange them for something else at no cost. You can add, remove, or change furnishings from your rental anytime. Your monthly payments will increase with additions, and a switch-out fee may apply if you trade out your furnishings after the first week. Removing a furnishing from your rental will lower your monthly payments but not below our minimum monthly payment. Your payments will still contribute toward the retail price of the furnishings.

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